Basic Supervisory Skills

Stepping up to a managerial role requires a change of mindset. It will be difficult to succeed as a supervisor or manager if the person keeps seeing things from a “powerless” perspective. In today’s changing workplace, many supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others.
They haven’t had the opportunity to develop those critical skills of planning work, leading their group, motivating others, delegation and communicating with their subordinates, their colleagues and their managers.

One must learn how to responsibly utilize the given power of leadership and management to produce results or direct action. An employee who suddenly finds himself/herself in-charge will find that the relationship with people have
changed and the ways to get things done have also changed. Management responsibility can be quite an unfamiliar territory to the uninitiated. As with any other skills, success requires familiarizing with the tools of the trade and developing the necessary ability to use these tools to effectively carry out plans and deliver results.

Learning these skills can have a tremendous impact on an organization’s productivity.

Course Objectives

At the conclusion of this program, participants should:

Course Content