Successful managers need to inspire enthusiasm and commitment, thus enhancing individuals’ performance and productivity. Their capability depends on the astute use of their interpersonal, motivation and communication skills. Mid-level managers focus on optimizing processes and systems and achieving business results.
Middle level managers may not yet be focused on strategic planning, but they need these skills in order to advance to the next level. This intensive program will equip participants with modern tools and techniques necessary for effective management.
This program is designed to help participants understand how to utilize effectively the power of vision, integrity and personal commitment in
order to create enthusiasm, generate loyalty, inspire superior performance and sustain momentum in achieving organization’s goals.
Course Objectives
This course will enable delegates review their leadership style and enhance their effectiveness to:
Articulate a vision & set powerful and motivating goals
Inspire creativity and innovation
Build a winning and empowered team culture which promotes open communication
Challenge processes and foster a culture of continuous improvement
Enhance the customer focus of their organization
Increase productivity and commitment through on the job coaching techniques
Be a positive agent of change
Align behaviors with values
Inspire excellence and develop drive, self-belief and self-motivation
Explore team dynamics and discover their own preferred team roles
Develop a range of tools to motivate and reward performance
Become aware of the techniques of influencing and how they are best used to persuade different styles of decision makers
Have a framework for implementing successful change program backed up by compelling communications
Preparing an action plan
Course Content
Managing People In A Changing World
Planning And Sharing Information
With The Team
Problem Solving And Conflict Resolution
Emotional Intelligence, Interpersonal And Communication Skills
Motivation And Coaching For Superior Performance
Effective Delegation
Boundary Management
Performance Management